Urban Last Mile Delivery Data Mining for Performance Improvement

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Urban Last Mile Delivery Data Mining for Performance Improvement
Title:
Urban Last Mile Delivery Data Mining for Performance Improvement
Journal Title:
Proceedings of the 2024 7th International Conference on Computers in Management and Business
Keywords:
Publication Date:
07 May 2024
Citation:
Soh, N. W. Z., Zhang, A. N., Wan, F., & Xu, C. (2024, January 12). Urban Last Mile Delivery Data Mining for Performance Improvement. Proceedings of the 2024 7th International Conference on Computers in Management and Business. https://doi.org/10.1145/3647782.3647796
Abstract:
This paper presents an in-depth exploration of data mining techniques aimed at optimizing the operational efficiency of urban last mile delivery services. Leveraging an authentic industry dataset graciously provided by a collaborative logistics partner, this study meticulously unravels intricate delivery patterns and discerns clusters attributed to delays, employing advanced cluster analysis methodologies through the utilization of the WEKA software suite. From our initial cluster analysis, we identified specifically that 33% of late cases occurred in the latitude range of (1.277, 1.287], 36% occurred in the longitude range of (103.843, 103.855], and that Driver 2065 was involved in 13% of late cases. Furthermore, a pioneering route analysis paradigm is introduced, elucidating an implementation framework harnessed through Python, Pandas, Folium packages, and the Open Source Routing Machine (OSRM) API. Through our route analysis, we were able to visualize the historical routes taken by drivers and the recommended routes by OSRM for their given jobs. In the case of Driver 2065, this allowed us to identify visits to non-job locations and extended durations spent at high-rise and high-density buildings. Notably, this research surmounts the challenge posed by imprecise GPS coordinates for job locations by propounding an innovative approach to location estimation. This groundbreaking technique bestows the capability to compute pivotal parameters, encompassing travel time and service duration, which aptly characterizes the temporal allocation at each discrete job locale. The culmination of our scholarly pursuits begets profound insights, effectively serving as a guiding compass to engender tangible operational enhancements and methodical finesse in the domain of delivery operations, thereby ensuring the punctilious execution of time-sensitive deliveries.
License type:
Attribution 4.0 International (CC BY 4.0)
Funding Info:
This research / project is supported by the A*STAR - GAP
Grant Reference no. : I22D1AG003
Description:
ISSN:
979-8-4007-1665-2/24/01
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